In your 'My Account' dropdown, select 'Open Orders'. From there you see your open order details including, Order #, PO #, order date amount and ship date. You can easily see order details and easily reorder from a previous purchase.

In your 'My Account' dropdown, select 'Open Orders'. From there you see your open order details including, Order #, PO #, order date amount and ship date. You can easily see order details and easily reorder from a previous purchase.

You can easily reorder from previous orders, by selecting the order detail in the Open Orders or Order History dropdown in 'My Account'. Simply select the products you'd like to reorder, or 'Select All' to add all items to your cart.

Yes. You can purchase products using Visa, MasterCard and American Express.

ICE ships via UPS: NDA, NDA Saver and 2nd day air. Motor Freight, Truck Delivery and Customer Pickup is also available for qualified accounts and destinations.

Yes. Contact us as soon as possible after placing the order if you would like to make a change. We will then check to see if the order has already left our facility. If the order has already shipped out, you will have to wait until it is received, then return the merchandise that you wanted changed or place a new order for extra items. If the order has not yet shipped, we will be able to make any necessary changes.

Orders placed before 3pm EST usually ship the same day.

ICE offers, as a standard to all customers, 24/7 emergency service at no additional fee. Regardless of the time required to handle emergencies after normal business hours, ICE will not charge for its employees call out time. All ICE employees are paid by ICE for their time involved in handling any and all emergency calls after normal business hours. Emergency phone numbers for on-call sales associate: 252-341-6730. Emergency phone numbers for on-call warehouse associate: 252-341-6731.